Drain camera inspection
We look inside the pipe before we quote, so you know whether it's roots, grease, a collapse or a foreign object.
Water coming
back up?
We'll clear it.
Gurgling toilets, slow showers, that smell you can't ignore. We find the root cause of the blockage, clear it properly, and show you exactly what was down there.
Josh and the crewIf any of these are happening, don't sit on it. Small plumbing problems get expensive quickly.
You'll always know what we found, what it'll cost and what your options are before we start.
We look inside the pipe before we quote, so you know whether it's roots, grease, a collapse or a foreign object.
Cuts through roots, fat and build-up and scours the pipe wall clean instead of just poking a hole through it.
For tight internal lines and older pipework where jetting isn't the right call.
If the pipe is damaged, we'll show you the footage and talk through relining or replacement, no pressure.
Blockages in the main sewer line, stormwater pits and downpipes, not just the sink or the toilet.
Internal blockages cleared with minimal mess, then tested before we pack up.
A plumber answers and works out how urgent it is, day or night.
Camera down the line first, so the fix matches the actual problem.
Drain flowing, site tidy, and you see the before and after footage.
Almost every blocked drain we're called to in Western Sydney comes down to one of these. Knowing which one decides whether clearing it is enough or whether the pipe needs repairing.
Sydney Water's test is where its pipes connect to your property. You're responsible for the private wastewater pipes up to that connection point. Sydney Water is responsible for its own network, and the connection point is sometimes under the road or footpath rather than at your boundary.
A blockage affecting neighbours, or overflowing beyond your boundary, usually points to the public network. If only your property is affected and it only happens when you use water, it's almost always on the private side. Call Sydney Water on 13 20 90 if you think it's theirs. If you're unsure, we'll put a camera down the line and show you where the problem actually is.
The right method depends on what's in the pipe, so we look first.
A blocked toilet or an overflowing sewer is worth treating as urgent, and our 24/7 emergency plumber service covers it day or night. For a slow drain you can book a time that suits. Our guide to what it costs to unblock a drain in Western Sydney explains what pushes the price up or down, and we always agree your options and price before we start.
In Western Sydney, our guide puts typical blocked drain jobs at these ranges:
For an overflowing or sewage-affected drain we treat it as an emergency and aim to be with you the same day, including after hours.
Usually not. Most blockages clear with jetting. If the pipe itself is broken, relining often repairs it without excavation.
Recurring blockages almost always mean tree roots or a cracked pipe. That's why we camera the line instead of just clearing and leaving.
It depends on where Sydney Water's pipes connect to your property, not just where your boundary sits. The private pipes up to that connection point are the owner's responsibility. If the overflow is beyond your boundary, or your neighbours have the same problem, it's likely in Sydney Water's network and you can report it on 13 20 90. If you're not sure, we'll camera the line and tell you what we find.
We'd avoid them. They rarely shift tree roots or fat further down the line, they can damage older pipes, and they're a hazard for whoever opens the drain next. If you've already used one, tell the plumber before they start.
Gurgling is usually air being pushed past a partial blockage somewhere downstream. It's often the first warning, and it's much cheaper to deal with before the drain stops completely.
Put fat and oil in the bin, not the sink. Bin wipes, even the ones labelled flushable. Keep floor and stormwater grates clear of leaves. If roots are the cause, the lasting fix is repairing or relining the pipe, not clearing it every few months.
A plunger is fine. Anything involving opening up, jetting or repairing drainage pipework is licensed work in NSW. We're licensed, and we'll show you what we found on camera so you know what was done.
Fresh from the ute
A look at the crew and their work around Western Sydney and the Blue Mountains.












No waiting around. No vague answers. Just a team ready to help.